Initially, you might be able to file a claim with the Transport Accident Commission (TAC) if you were hurt in a transport accident in Victoria. Rest assured; we have simplified the procedure on how to lodge your claim into attainable stages so you can confidently handle it even though it may seem overwhelming.
Who Can Make a TAC Claim?
To begin, you can lodge a TAC claim if you’ve been injured in a transport accident involving a car, motorbike, public transport, or even as a pedestrian or cyclist. Moreover, the accident must have occurred in Victoria or involved a Victorian-registered vehicle.
Step 1: Get Medical Help Immediately
Before anything else, get medical help. Even if your injuries seem minor, it’s important to be assessed by a doctor. Furthermore, not only does this ensure your well-being, but it also creates a medical record that supports your claim.
Step 2: Notify Authorities About the Accident
If another driver is involved, report the accident to the police immediately. If you’re a passenger, pedestrian, or cyclist, ask the driver to report it. You’ll likely need a police report for your TAC claim.
Step 3: Collect Essential Details
To lodge a TAC claim, you’ll need:
Details of the accident (date, time, location, and people involved)
Your Medicare card and other personal identification
Medical reports or hospital discharge papers
Details of your employer if you need time off work
Step 4: Submit Your TAC Claim
Here you can lodge your claim online through the TAC website or call TAC on 1300 654 329. If you’re unable to complete the claim yourself, a family member, carer, or legal representative can do it for you.
Step 5: Track Your Claim Status
After you lodge your claim, TAC assesses it and may request additional information. Then, they will determine whether your injuries qualify for support and what benefits you’re entitled to, such as medical expenses, income support, or rehabilitation services.
Step 6: Understanding Claim Approval
Should the TAC approve your claim, they will cover reasonable medical expenses, lost wages if you can’t work, and support services like physiotherapy or counselling. You may also be eligible for lump sum compensation if your injuries are severe.
For more details, visit TAC Claim Benefits.
Step 7: Handling Claim Rejections
In the event that TAC rejects your claim, don’t panic. You have the right to request a review. Here’s what you can do next:
- First, provide additional medical evidence.
- Next, contact a lawyer who specializes in TAC claims.
- Finally, seek assistance from the Victorian Ombudsman.
Tips for a Smooth Claim Process
Lodge your claim as soon as possible—preferably within 12 months of the accident.
✅ Keep copies of all medical reports, receipts, and correspondence.
✅ Be honest and detailed when describing your injuries and how they affect your life.
✅ If you’re unsure about any step, seek legal advice—many law firms offer free initial consultations for TAC claims.
How to Lodge a TAC Claim Summary
Lodging your TAC claim correctly can significantly speed up your support. Follow these steps carefully for a successful claim!
For more guidance, check out the Shine Lawyers TAC Claims Guide or the Gordon Legal TAC Claims Overview.
Conclusion
Firstly, lodging a TAC claim in Victoria doesn’t have to be stressful. Follow these steps and stay organized to ensure a smoother process and access the support you need. If you feel overwhelmed, reach out to a TAC representative or a legal professional for guidance.
Additionally, have you lodged a TAC claim before? Share your experience in the comments or share this guide with someone who might need it!
Last of all, here are some TAC related blogs that you can read!
Take the first step towards personalised support with Arete Care. Our team is ready to assist you and your loved ones. Call (03) 7065 7799 or visit our website to learn more.
