Join Our Team
We are looking for
Personal Support Assistants
We are looking for Personal Support Assistants for our accommodations in Melbourne, Victoria, Australia:
- Clyde North
- Cranbourne East
- Melton South
- Werribee
- Wyndham Vale
- Wollert
- Craigeburn
Quality, Compliance and WH&S Manager
Position Summary:
Arete Care, a respected provider in the disability support sector, is seeking a Quality, Compliance and WHS Manager. This vital role ensures that our services comply with the regulations of the Transport Accident Commission (TAC), the NDIS Quality and Safeguards Commission, and WHS legislation, maintaining high standards of safety and care for our clients.
Duties and Responsibilities
Essential Qualifications and Requirements
Duties and Responsibilities
- Develop and implement policies and procedures in line with TAC, NDIS and WHS guidelines to ensure service excellence and compliance.
- Conduct regular reviews and audits to identify areas for improvement and ensure adherence to legal and regulatory standards.
- Manage incident reports and investigations, ensuring effective resolutions.
- Provide leadership in quality assurance and risk management, fostering a culture of high performance and continuous improvement.
- Collaborate with management to integrate quality management and safeguard practices throughout the organisation.
- Engage with regulatory bodies to ensure all practices meet or exceed regulatory standards.
- Design and monitor control systems to address violations of legal rules and internal policies.
- Proactively engage with clients to collect feedback and improve service quality.
- Supervise and train quality control teams to perform regular audits and inspections.
- Provide training in line with organisational and legislation requirements.
Essential Qualifications and Requirements
- Extensive experience in quality and compliance roles within the health or disability support sectors, specifically with knowledge of TAC, NDIS and WHS regulations.
- Strong analytical and oversight skills for complex compliance programs.
- Excellent communication and leadership skills, fostering a cooperative and efficient team environment.
- Commitment to ethical practice and maintaining the highest standards of client care and protection.
- Relevant professional qualifications in health, legal, or compliance management.
